How can I track my order?

Send an email to info@shopaloeferoxonline.co.za with your order number in the subject line.

Do you ship internationally?

Yes for all Aloe Ferox Products. Additional products are specific to South Africa.

How can I get a Coupon code?

Coupon codes are used on various promotional campaigns and may be found on certain communique from shopaloeferoxonline.co.za

How can I get a refund for my purchase?

Refunds are issued at the discretion of management. Payments are made directly back to the account from which we received the funds.

How long will my refund take?

This depends on the institution you bank with and if the payment is local or international.

Can I exchange my Item?

Exchanges are similar to refunds which are undertaken by the discretion of management. For an exchange, products must be returned in good condition and sealed like the day you received them.

How can I pay for an Item I want to buy?

This website supports PayFast. Providing a safe online shopping experience. Check what you have in your Cart on the menu tab. Remove items or return to Shop. When you are satisfied you have everything you need. Proceed to Check Out on the menu tab. Follow the instructions with your billing and shipping details. You will be redirected to the PayFast portal where you can make a secure online payment. Using a method of your choice.

How can I contact you?


Feel free to contact us if you have any further questions.